Privacy Policy

1.1 Information you provide

• Account information. When you create an account, we collect your email address and the username you choose.
• Eligibility information. Before you create an account, we may collect your date of birth or age to confirm you meet the age requirements in Section 8.
• Birth data. To perform your calculations, we collect your birth date, birth time, and birth place. This is required for the core calculations. See the sensitivity note below.
• Optional calculation inputs. You may choose to provide your full name at birth (for name-based calculations) and your birth gender (for calculations that depend on it). These are optional; declining makes only the calculations that depend on them unavailable.
• Support communications. When you contact us through the app or the support form on our website, we receive what you write, including your email address.

A note on birth data. Your birth date, time, and place are sensitive by nature, and we treat them accordingly: access is restricted, they are encrypted in transit, and they are deleted when you delete your account (see Section 6).

1.2 The Guide: your conversations and interpretations

If you use the Guide, we collect and store:

• Your Guide inputs — the questions and messages you send to the Guide and the calculated results the Guide interprets for you.
• Your Guide outputs — the interpretations and chat responses the Guide returns.

We treat your Guide conversations as a distinct, private category of information. How they are processed — including who processes them, what is and is not retained, and our training stance — is described in Section 3.

1.3 Information generated by your use

• Computed results. When the calculation engine runs, we store your resulting calculated profile data (and, where applicable, your timeline entries) so you can view them across sessions.
• Payment and subscription data. If you subscribe, we store a record of your purchase and subscription status. We do not store your payment details (see Section 4).
• Usage, device, and security data. We collect limited technical information such as device type, operating system and app version, server logs, and authentication or security events. We use it to operate, secure, debug, and improve the Services.

We use your information to: create, authenticate, and manage your account; confirm eligibility; perform the calculations you request; store your results so you can view them; provide the Guide when you choose to use it; process subscriptions and payments; respond to your requests; keep the Services secure and prevent fraud and abuse; and comply with our legal obligations.

If the General Data Protection Regulation (GDPR) or UK GDPR applies to you, our lawful bases are:

Where we rely on consent, you can withdraw it at any time (see Section 7); withdrawing consent does not affect processing already carried out.

The Guide is an AI system. It is the only part of Orynell that uses artificial intelligence. Your calculations are produced by a deterministic calculation engine and never involve an AI model provider.

Who processes your Guide conversations. When you use the Guide, we send your Guide inputs to Anthropic PBC (“Anthropic”), which operates the AI model that generates the Guide's responses. Anthropic processes this content as our service provider (subprocessor), under our commercial agreement with them, solely to return the Guide's response to you.

When the Guide is off, nothing goes to a model provider. The Guide is optional. When you have not turned on or used the Guide, none of your personal content — birth data, computed results, or messages — is sent to Anthropic or any other AI model provider.

We do not let the Guide's conversations train AI models. Under our commercial arrangement with Anthropic, your Guide inputs and outputs are not used to train Anthropic's models.

Retention of Guide conversations by the AI provider. Anthropic does not retain your Guide conversation content by default. The exception is that, if a conversation is flagged by Anthropic's automated trust-and-safety systems, or where retention is required by law, Anthropic may retain the inputs and outputs for up to two years.

Your interpretations are yours. As between you and us, you own the interpretations the Guide produces for you (consistent with our Terms of Service). We store your Guide conversations so you can return to them, and you can delete them (see Section 6).

Crisis-support routing. If the Guide's crisis-support routing processes your content, we use it only to surface support resources and to keep the Services safe — not for advertising or model training. How the Guide handles crisis situations is described on our Support page.

If you purchase a subscription, your purchase is processed through Google Play Billing in the Orynell Android app. We receive a record of your subscription (for example, plan, status, and renewal date) and limited transaction details. We do not receive or store your payment details — they are handled by Google Play under its own privacy policy.

We share information only as described here or as required by law:

• Service providers (subprocessors). We use third parties to run Orynell. They process information on our behalf, under contract, and only to perform their work for us:
  • Anthropic — AI processing for the Guide (see Section 3).
  • Google Play — purchase processing in the Android app; and RevenueCat — subscription and entitlement management on Android.
  • Cloud hosting, database, and authentication — to store and serve your data, authenticate you, and run server-side calculations.
  • Resend — to send account, verification, and support emails.
  • Reference-data and push-delivery services — for location and timezone lookups used in onboarding and calculations, and (if you enable notifications) to deliver push notifications.
• Legal and safety. We may disclose information when required by law or legal process, or when we reasonably believe it is necessary to protect the rights, safety, or property of our users, the public, or Realized Wonder.
• Business transfers. In a merger, acquisition, financing, or sale of assets, information may transfer to the successor, subject to this policy.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not use third-party advertising SDKs.

We keep your information while your account is active or as needed to provide the Services.

Deleting Guide conversations. You can delete individual Guide conversations. A deleted conversation is removed from your history immediately and deleted from our systems within 30 days.

Deleting your account. You can delete your account at any time in the app's Settings or through orynell.com/support?type=delete-data. When you delete your account, we remove or anonymize your personal data — including your birth data, optional inputs, computed results, and Guide conversations — except where we must keep certain records for legal, accounting, security, fraud-prevention, or dispute-resolution reasons. We remove your data from our active systems within 30 days, and residual copies may persist for a limited period in backups and required records before being overwritten. Account deletion is permanent and cannot be undone.

Depending on where you live, you may have the right to:

• access the personal information we hold about you and know how we process it;
• correct inaccurate information;
• delete your personal information;
• port a machine-readable copy of your data;
• restrict or object to certain processing;
• withdraw consent where we rely on consent; and
• lodge a complaint with your local data protection or supervisory authority.

To exercise any of these, contact us (see Section 11 (Contact)) or use the in-app support form.

Orynell is for users 13 and older — or the higher minimum age that applies where you live (16 in the EEA and UK). Orynell is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We comply with the Children's Online Privacy Protection Act (COPPA) and do not permit accounts for children under 13. If we learn we have collected personal information from a child under 13, we will delete it.

If you are between 13 and the age of majority where you live, you may use Orynell only with the permission of a parent or legal guardian.

The Guide is available only to users 18 and older. Even where the rest of Orynell is available to users 13 and older, the Guide (our AI feature) requires that you are at least 18.

Orynell is available worldwide, and your information may be processed in countries other than your own, including the United States. Where required, we rely on appropriate safeguards for international transfers, such as the Standard Contractual Clauses approved by the relevant authorities. You can request a copy of the relevant safeguards using the details in Section 11 (Contact). The protections in this policy apply to your information wherever it is processed.

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above and, where required by law, provide additional notice.

If you have any questions about this Privacy Policy, or any questions, complaints, or requests regarding your personal information, you can contact us:

Realized Wonder LLC
4427 Collingham Dr, Charlotte, NC 28273, United States
Support: orynell.com/support
Email: support@realizedwonder.com
Phone: +1 704-224-9434