Terms of Service

The base app is for ages 13 and older. You must be at least 13 years old (or the minimum age required in your country to use online services and consent to the processing of your personal information, if higher) to use the Services. If you are at least 13 but under 18 — or under the age of majority where you live — you may use the Services only with the permission of a parent or legal guardian who agrees to these Terms on your behalf. Children under 13 may not use the Services, and we do not knowingly permit accounts for children under 13.

The Guide is for adults only (18+). The Guide is available only to users who are 18 years of age or older. To access the Guide, you must confirm that you are at least 18, and we may require age verification and an adult attestation before granting or continuing access. We may suspend or remove access to the Guide if we cannot confirm that a user is an adult.

By using the Services, you represent and warrant that you meet these requirements and that the information you give us is accurate.

Your account. You are responsible for maintaining the accuracy of your account information and for keeping your credentials confidential. You are responsible for all activity that occurs under your account.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your own personal, non-commercial use. All software, design, text, graphics, calculations, and other materials that make up the Services are owned by Realized Wonder LLC or its licensors and are protected by intellectual-property laws.

Acceptable use. In using the Services you must comply with all applicable laws and with our Acceptable Use Policy, which is incorporated into these Terms by reference.

Among other things, and without limiting the Acceptable Use Policy, you agree not to:

• use the Services for any unlawful purpose or in violation of any applicable law;
• interfere with or disrupt the Services, or circumvent any rate limits, protective measures, or safety mitigations we put in place;
• attempt to gain unauthorized access to any part of the Services, other accounts, or related systems; or
• harass, abuse, threaten, impersonate, exploit, or harm any person, including any conduct that endangers or sexually exploits minors, or that encourages self-harm, suicide, or violence.

Birth data and optional inputs. To perform its core calculations, Orynell requires certain birth information — such as your birth date, birth time, and birth place. Some calculations also depend on optional inputs, such as your full name at birth or your gender at birth; these are optional, and the Services work without them.

Input, Output, and Content. The information you provide to the Services — including birth data, optional inputs, and the messages you send to the Guide — is your “Input.” The results the Services generate from your Input — including calculation results and the Guide's responses — are “Output.” Input and Output together are your “Content.” You are responsible for your Content, and you represent that you have the rights needed to provide your Input to the Services.

Ownership. As between you and Orynell, and to the extent permitted by law, you keep your ownership rights in your Input and you own the Output. We assign to you whatever right, title, and interest we may have in the Output.

Because the Services are deterministic and, for the Guide, based on machine learning, Output may not be unique: the same birth data produces the same calculation results, and other users may receive similar interpretations.

License to operate. You grant us the license needed to operate, secure, and improve the Services — including to process, store, display, transmit, and (where applicable) moderate your Content as necessary to provide the Services and enforce these Terms. Your birth data, optional inputs, calculation results, and Guide conversations are not made public.

How we handle your Content is described in our Privacy Policy.

Calculations. Orynell's calculation engine is deterministic software. It computes tradition-defined values from the inputs you provide and returns results that are reproducible for the same inputs. It does not assign proprietary scores, ratings, or percentages, and it does not predict events.

The Guide is an AI system, not a human. The Guide is an artificial-intelligence feature that generates written interpretations of your calculation results. It is not a person, and it does not understand or verify everything you share. The Guide may show which calculation placements a passage draws from; those citations indicate the source of an interpretation and are not a guarantee that the interpretation is correct.

Output may be wrong; do not rely on it without checking. The Guide's Output may be incomplete or inaccurate and may contain material inaccuracies even when it appears accurate. Factual assertions in Output should not be relied upon without independently checking their accuracy. You should not treat Output as a sole source of truth or as a substitute for professional advice, and you must not use Output about a person to make — or help make — decisions that could have a legal or material effect on that person, such as decisions about credit, employment, housing, insurance, legal, or medical matters.

For reflection and information only — not professional advice. Orynell provides astrology calculations and interpretations for personal reflection, educational, and informational purposes only. Orynell does not provide, and its Output is not a substitute for, professional advice of any kind — including medical, mental-health, psychological, legal, financial, relationship, or safety advice. Orynell does not make predictions or guarantee any outcome. If you need professional advice, please consult a qualified, licensed professional.

The Guide is not a crisis service. The Guide is not an emergency or crisis service and cannot provide emergency help. If you may be in danger or are thinking about harming yourself or others, contact your local emergency number or a crisis line right away (in the United States, call or text 988). Our approach to crisis situations is described on our Support page.

5.1 What Orynell offers

Orynell offers a single premium subscription. Calculations are free to everyone. The Guide is included with a paid subscription. We may offer a limited free preview of the Guide (see §5.9). The price that applies to your subscription, the billing frequency, and any applicable taxes are shown to you before you complete your purchase and on our pricing page at orynell.com/pricing.

5.2 Your Billing Provider

Subscriptions are sold in the Orynell Android app through Google Play — your “Billing Provider.” Your purchase is also subject to Google Play's own terms, and the steps below — including how you cancel and how refunds are handled — are carried out through Google Play.

5.3 Automatic renewal

Your subscription renews automatically. Unless you cancel, your subscription will automatically renew at the end of each billing period, and your Billing Provider will charge your payment method the then-current price (plus any applicable taxes) for the next period, until you cancel. You authorize us and your Billing Provider to make these recurring charges.

5.4 Cancelling

You can cancel at any time, through Google Play. To avoid being charged for the next billing period, cancel at least 24 hours before your renewal date. When you cancel, you keep access to paid features through the end of the period you have already paid for.

5.5 Deleting the app does not cancel

Deleting the Orynell app or signing out does not cancel your subscription or stop renewal charges. To stop renewals, you must cancel using the method in §5.4.

5.6 Price changes

We may change our prices from time to time. If we increase the price of your subscription, we will give you at least 7 days' notice, and the increase will take effect on your next renewal.

If you reside in New York, we will not increase your subscription price without either your consent to the new price or at least 14 days' advance notice of the increase and an opportunity to cancel before it takes effect.

5.7 Refunds

Except where required by law, all payments are non-refundable, and there are no refunds or credits for partially used periods.

Our refund and cancellation policy is published on our Support page. Purchases made through Google Play may be subject to Google Play's refund process, and certain charges must be requested from Google Play.

5.8 Contact us before disputing a charge

If you believe a charge is incorrect, contact us before disputing it with your bank or Billing Provider.

5.9 Free preview of the Guide

We may offer a limited free preview of the Guide — a set number of interpretations at no charge. Any free preview is not a time-limited trial and does not automatically convert into a paid subscription or charge your payment method. Use of the Guide beyond any free preview requires a paid subscription.

5.10 Taxes and failed payments

You are responsible for any taxes and fees that apply to your subscription, in addition to the price, except for taxes on our income. If we cannot charge your payment method, we may suspend or downgrade your access to paid features until payment is received.

You may stop using the Services at any time, and you may delete your account through the app's Settings or by contacting Support. We may suspend or terminate your access to the Services, or delete your account, if we reasonably believe that: you have breached these Terms or the Acceptable Use Policy; we must do so to comply with the law; or your use of the Services could create risk or harm for you, other users, us, or anyone else.

If we terminate your account because you violated these Terms or the Acceptable Use Policy, you are not entitled to any refund.

Changes to the Services. We may add, change, or remove features of the Services, and we may suspend or discontinue part or all of the Services. If we permanently discontinue the Services, or terminate your access other than for your violation of these Terms or the Acceptable Use Policy, and you have an active paid subscription, we will refund the prorated unused portion of what you have paid.

Upon any termination, all licenses granted to you under these Terms end. Provisions that by their nature should survive — including intellectual-property and Output-ownership provisions, the licenses needed to operate and enforce the Services, the disclaimers, the limitation of liability, indemnification, and the dispute-resolution and governing-law provisions — will survive.

The information and interpretations provided through the Services are made available for general informational and reflective purposes. Any reliance you place on them is at your own risk. To the maximum extent permitted by law, any use of Output from the Services is at your sole risk, and you will not rely on Output as a sole source of truth or factual information, or as a substitute for professional advice.

To the fullest extent permitted by applicable law, our total aggregate liability arising out of or related to these Terms or the Services shall not exceed the greater of (a) the amounts you have paid to us for the Services in the twelve (12) months preceding the claim, or (b) fifty U.S. dollars (USD $50). This limitation applies even if any remedy fails of its essential purpose.

Some jurisdictions do not allow the exclusion of implied warranties or the limitation of certain damages. In those jurisdictions, the exclusions and limitations in these Terms apply to the maximum extent permitted by law.

To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Realized Wonder LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or connected with your violation of these Terms or the Acceptable Use Policy, your violation of applicable law, or your violation or infringement of the rights of another person or entity (including through your Content).

10.1 Governing law. These Terms, and any dispute arising out of or relating to these Terms or the Services, are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. If you reside outside the United States, this choice of law does not deprive you of the protection of mandatory consumer-protection rules of the country where you live.

10.2 Where this arbitration agreement applies. Sections 10.3 through 10.7 (the “arbitration agreement”) apply only if you reside in the United States. If you reside outside the United States, disputes will be resolved in the state or federal courts located in North Carolina, except where the mandatory laws of your country entitle you to resolve the dispute in your local courts.

10.3 Informal resolution first. Before starting an arbitration or any other proceeding, you and Orynell agree to try to resolve the dispute informally for at least 60 days after written notice of the dispute is given (see §13 (Contact and notices)). The notice must include your name, the email associated with your account, and a description of the dispute. If either of us asks, you and Orynell will each participate in one individualized telephone or video conference to try to resolve the dispute. If we cannot resolve the dispute within 60 days, either of us may begin arbitration.

10.4 Binding individual arbitration. Except for (a) individual claims brought in small-claims court and (b) court actions for injunctive or other equitable relief against actual or threatened infringement or misuse of intellectual-property rights, any dispute arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding individual arbitration administered by National Arbitration and Mediation (NAM) under its Comprehensive Dispute Resolution Rules and Procedures and its consumer fee schedule, each as in effect when the arbitration is filed, as modified by this Section 10. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, or enforceability of this arbitration agreement, except that only a court may decide whether the class-action waiver in Section 10.5 is valid or enforceable. Judgment on the award may be entered in any court with jurisdiction.

10.5 Class-action and jury-trial waiver. You and Orynell agree that each may bring claims against the other only on an individual basis, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. You and Orynell also waive any right to a trial by jury. If the class-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request — and only that one — must be resolved in court and is severed from any arbitration; the waiver remains enforceable as to all other claims.

10.6 30-day opt-out. You may opt out of this arbitration agreement by sending written notice using the contact details in §13 within 30 days of first accepting these Terms (or first registering to use the Services). Your notice must include your name and the email associated with your account and state that you opt out of arbitration. If you opt out, §§10.4–10.5 will not apply to you, and disputes will be resolved in the state or federal courts located in North Carolina, to whose exclusive jurisdiction you and Orynell consent.

10.7 Coordinated (batch) arbitration. If 25 or more similar arbitration demands are filed by or with the coordination of the same or coordinated counsel, you and Orynell agree that the demands will be administered in coordinated proceedings consistent with the administrator's mass-filing procedures — including staged or batched resolution, in batches of up to 50 where the administrator permits, with shared arbitrators and consolidated administrative fees — so they can be resolved efficiently.

10.8 California residents. As required by California Civil Code §1789.3, California users may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

If you obtain Orynell through Google Play, you also agree to Google Play's terms, and the following applies:

• These Terms are between you and Realized Wonder LLC only, and not with Google LLC. The platform provider is not responsible for the Services or their content.
• The platform provider has no obligation to furnish any maintenance or support services for the Services.
• To the maximum extent permitted by law, the platform provider has no warranty obligation with respect to the Services, and any claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to a warranty are our responsibility.
• The platform provider is not responsible for addressing any claims by you or a third party relating to the Services, including product-liability, regulatory-compliance, and consumer-protection claims.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

Entire agreement. These Terms, together with the Acceptable Use Policy and the Privacy Policy, are the entire agreement between you and Realized Wonder LLC regarding the Services and supersede any prior agreements on that subject.

Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer any rights or obligations under these Terms, and any attempt to do so is void. We may assign our rights and obligations under these Terms to an affiliate or a successor in connection with a merger, acquisition, financing, reorganization, or sale of assets.

Changes to these Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date above and, where required by law, provide additional notice. For changes that materially and adversely affect you, we will provide at least 30 days' advance notice by email or through the Services, unless the change is required by law or applies to a new feature. If you do not agree to a change, you must stop using the Services. Your continued use of the Services after a change takes effect means you accept the updated Terms.

We send notices to the email address associated with your account or within the Services. You may send us notices — including dispute notices and arbitration opt-out notices — using the contact details below.

Realized Wonder LLC
4427 Collingham Dr, Charlotte, NC 28273, United States
Support: orynell.com/support
Email: support@realizedwonder.com
Phone: +1 704-224-9434